Practice Secretary

Job responsibilities

To provide an efficient medical secretary service for GP's and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes etc. in an accurate and timely manner. Create and send referrals as directed by the clinicians, effectively and promptly, using the appropriate templates and procedures and ensuring that urgent referrals are processed on the same day. Maintenance of the e-referral advice and guidance work list. Keeping up to date with referral pathway and informing colleagues of any changes To book hospital appointments for referrals as required. Liaise with hospital services in relation to GP and patient enquiries. Checking the generic email address To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computer clinic system in an accurate and secure manner. To assist in training and development of new team members. Working with and as part of, the whole practice team, to deliver excellent care, communicating directly with the appropriate person.