Medical Secretary

The secretarial team is responsible for the provision of efficient and comprehensive secretarial support to the practice. Duties should be undertaken in an organised, accurate and professional manner at all times. Job Responsibilities Ensure the smooth running of the secretarial service, prioritising workload as appropriate. Provide an efficient secretarial service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and efficient manner. Answer telephone enquiries in a prompt, efficient and helpful manner. Actively manage and action tasks sent via SystmOne, prioritising where appropriate. Refer patients via the e-referral system and oversee progress of those referrals. To actively monitor the 2 week wait referrals and ensure appointments for patients have been secured and attended. Liaise with hospitals and other outside agencies regarding appointments, missing hospital correspondence and test results. To deal with enquiries from patients professionally and sympathetically. Liaise and arrange meetings as required and to attend meetings and take minutes. Maintain the computer clinical system in an accurate and secure manner. Assist with the gathering of statistics and information when required. Provide cover for members of the secretarial team during periods of sickness and annual leave. Receive and dispatch mail. Provide additional secretarial and administrative support to the practices as required. This job description is not exhaustive & the post holder must be prepared to negotiate variations in the job description, dependent on responding to changes within the practice, the Primary Care Network & NHS. The post holder may be required to undertake other duties that may reasonably be asked of them from time to time.