Homelessness & Housing Solutions Officer

What's involved with this role

Triumph Consultants are looking for a Homelessness & Housing Solutions Officer to deliver specialist homelessness and housing advice, focusing on preventing and relieving homelessness and securing sustainable housing solutions. Contract is for 3 months in Redditch B98 8AH.

Homelessness & Housing Solutions Officer

Pay Rate

£15.43 per hour PAYE

Hours per week

37.5 Monday – Friday, 9:00-17:30

Contract length

3 months with scope to become extended

Location

Redditch B98 8AH

Hybrid – 2 days per week on site

Candidates are to undertake a Basic DBS application after successful interview stage

Key requirements

At least 3 years' experience working in homelessness, housing options or a relevant advice service.

In-depth knowledge of housing and homelessness legislation, regulation, policy and relevant case law.

Experience managing complex, contentious and sensitive cases in highly charged situations.

Strong casework skills, including producing clear, robust reports and legally sound decisions.

Highly organised, able to prioritise workloads and work effectively with customers, colleagues and partner agencies.

Key responsibilities

Manage a designated caseload, assessing and investigating homelessness applications across all tenures.

Provide customer-focused housing advice and practical solutions to prevent or relieve homelessness.

Arrange suitable temporary accommodation for applicants where the Council has a statutory duty.

Maintain accurate case files, reports and records to support legal decisions, monitoring and statutory returns.

Work with landlords, internal teams and external partners to secure sustainable housing solutions and positive outcomes.

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

1

Job Ref

RQ1791222

Anticipated Length of Assignment

Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important

We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.