Estate Services Area Manager

Estate Services Area Manager

Lead High-Performing Estate Services Teams

Are you an inspiring people leader with a passion for delivering excellent customer service and high-quality neighbourhood environments? As an Estate Services Area Manager, you will lead and manage teams delivering communal cleaning, gardening and estate services across a defined geographical area.

You will be responsible for driving service excellence, maintaining high standards, managing performance, and ensuring residents receive a safe, well-maintained environment. Working closely with customers, colleagues and contractors, you will play a key role in continually improving services and customer satisfaction.

What you’ll do

Lead and manage Estate Services teams including Caretakers, Gardeners and Supervisors

Deliver high-quality communal cleaning, gardening and waste management services

Monitor team and contractor performance against service standards and objectives

Carry out quality inspections and ensure gold-standard estate presentation

Build positive relationships with residents, tenant associations and stakeholders

Manage budgets and resources to provide value-for-money services

Promote and maintain a strong health and safety culture, including COSHH and lone working compliance