Loss Prevention Assistant

Package Description

• £13.00 per hour
• 9-month maternity cover
• Working 20 hours per week across 4 days between 06:00am and 18:00pm

Employee Benefits

• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• MyHB colleague benefits platform with access to:- Discounts UK wide on retail, leisure, hospitality venues
• Employee Assistance Programme with 24/7 confidential counselling and advice line
• Low-cost voluntary insured health cash plans and cancer cover

Job Introduction

We are looking for a Loss Prevention Assistant to join our Loss Prevention team. This is a varied role supporting the team to identify and reduce areas of risk and loss across the business through the review of CCTV, incident data and other information.

You will support a range of Loss Prevention activities, including reviewing reported incidents, gathering information, responding to requests from external authorities and assisting with internal investigations.

Job Overview

• Review CCTV footage and incident data to identify potential risk or loss.
• Support fact-finding exercises and internal investigations.
• Respond to CCTV, Subject Access and information requests.
• Liaise with the police and other external agencies.
• Support the use of FaceWatch and other Loss Prevention technologies.
• Create and maintain crime files and departmental records.
• Support the Security Operations Centre with incoming calls.
• Gather information to support departmental reporting and communications.

Minimum Criteria to Apply

• Experience of working in a fast-paced office environment.
• Good written and verbal communication skills.
• Ability to analyse information and act appropriately.
• Ability to work under pressure and manage competing priorities.
• Ability to work on your own initiative.
• Strong attention to detail.