Team Administrator

Provide and receive routine confidential information. Communicates work procedures within own team and with other departments. Deals with queries from anxious patients, visitors; and manages cultural or language difficulties. Plan and organise straightforward activities, some ongoing. Prioritises workload for self. Keyboard skills for regular use of patient record computer systems and general computer usage. Provide non-clinical advice, information to patients/clients/relatives. Provides advice and guidance to patients and relatives on, e.g. appointments and admissions. Required to follow policies in own role and may comment on procedures and proposes changes to working procedures, implements procedures set by others.