23774 - Probation Service Officer - Ealing & Hillingdon Probation Delivery Unit (London)

Ealing and Hillingdon Probation Delivery Unit (PDU) serves two diverse and vibrant West London boroughs. Our diverse team manages varied and rewarding caseloads, working closely with local partners, communities and services to reduce reoffending, protect the public and support positive, lasting change.

As a Probation Service Officer, you will join a supportive and forward-thinking PDU that is committed to innovation and staff wellbeing. We also have an award-winning women’s hub, which provides dedicated support for women on probation. We welcome applicants with a wide range of skills and life experience, including those considering probation as a second career, and will support you to develop, contribute ideas and make a visible difference.

• Manage a varied caseload across diverse communities in Ealing and Hillingdon.

• Work closely with partner agencies and our award-winning women’s hub.

• Join a diverse and inclusive team that values innovation, fresh ideas and different experiences.

• Benefit from a strong focus on wellbeing, learning and career development.

A testimonial from a current

Probation Service Officer

I really enjoy being a PSO as the job is constantly challenging me while continuing to offer opportunities to learn and giving me a fantastic skill set through working with a wide range of people and multi-agency partners. It’s never boring, and I find it really rewarding to support people to make positive changes in their lives, while also having the responsibility of protecting the public. Ultimately, it’s a job that gives you a real sense of purpose and the opportunity to make a genuine difference.

Please note that interviews will take place week commencing 14th December 2026. We are unable to arrange interviews on any other dates.

This is an ‘Outcome in a Day’ campaign, which means you will be advised of the outcome following your interview.

If you are successful, you will be placed on a reserve list. Once all interviews have been completed, successful candidates will be ranked according to their merit score, with vacancies offered in merit order, subject to availability.

Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?

We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service.

If this sounds like you, apply now.

If you are successful in the recruitment process to join the Probation Service, your starting salary will be £28,064, Pro-Rata for Part-Time roles.

The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.

New entrants are expected to join on the minimum of the pay band.

Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.

Overview of the job

The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.

For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.

Right to work in the UK

You must have the right to work in the

UK and Civil Service (https

//www.gov.uk/government/publications/nationality-rules).

Skilled Worker visa changes from 22 July 2025

In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.

From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas.

As a result

HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a probation services officer unless you have held a Skilled Worker visa prior to the 22 July 2025 changes.

If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you apply to be a probation services officer and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.

If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.

Civil Service recruitment

nationality rules

Civil Service

This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.

You can read more about Skilled Worker visas and the eligibility criteria here (https://www.gov.uk/skilled-worker-visa)

About us

By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.

Successful applicants may be based a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need.