NHS Jobs

Admin/receptionist

Newcastle Upon Tyne NE12 9BQ

Key information

Pay
from £12.75 an hour
Hours
Full-time
Contract
Permanent
Posted date
28 Oct 2026
Closing date
30 Oct 2026

About this role

Successful Candidate would need to be able to work Monday to Friday 7.5hrs per day. The main aspect of this job would answering calls and/or reception duties as below. Action tasks set by clinicians via the clinical systems and email Ensure accurate data recording Manage the appointment system as per Practice policy Deal with all general patient enquiries, explain procedures and make new and follow-up appointments. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery via the computer system. Enter requests for home visits screen, ensuring careful recording of all relevant details and where necessary refer to On-Call Doctor. Enter patient information on to the computer as required. Ensure appropriate information and or contacts are noted on patient records Ensure correspondence, reports, results etc are scanned and appropriately filed promptly and in the correct records