GP Prescription Assistant

The successful candidate will work in an efficient, timely manner supporting the pharmacy team, while dealing with queries in a professional and courteous way, ensuring a high-level of service is delivered at all times.

Duties and Responsibilities

The following are the core responsibilities of the Prescription Assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Deal with patient prescription queries / answer telephone calls from patients regarding their medications. Process all repeat prescription requests in a timely manner. Process requests for appliance contractors for dressings/catheters etc. in a timely manner. Process GPs requests to amend patients repeat prescribing records in accordance with the practices repeat prescription protocols. Closely monitor patients who are on high risk drugs to ensure timely patient blood tests, BPs etc. Process personally administered prescriptions for payment. Manage all other prescription processes following guidance from the practice Clinical Pharmacists. Attend Medicine Management meetings held by the ICS. Attend internal meetings that are relevant to the role. Manage all other prescription/medication processes following guidance from outside bodies such as the APC/GP Contract/CQC. Report on and near misses and significant events.