Plumbing Technician

Key Responsibilities

• Deliver services efficiently, effectively, and with a focus on value for money.

• Provide excellent customer service, ensuring services are responsive to customer needs and feedback.

• Support day-to-day delivery of ensuring performance targets and standards are met.

• Support and contribute to team objectives, learning, and wellbeing as appropriate.

• Use data, insights, and feedback to identify and implement service improvements.

• Actively Support and contribute to continuous improvement and service development, demonstrating adaptability and a proactive approach to improving services, processes, and outcomes in a dynamic working environment.

• Ensure accurate reporting to managers on performance, risks, and outcomes.

• Promote health and safety, safeguarding, and compliance with organisational policies.

•

Uphold the Association’s values

Committed, Respectful, Integrity

• Represent the organisation positively in interactions with external partners, customers, and the community, upholding its reputation and values.

• Promote and uphold equality, diversity, and inclusion in all work.

• Commit to continuous learning and development.

• Demonstrate adaptability, a continuous learning mindset, and a proactive approach to improving services and responding to changing organisational and customer needs.

• Contribute to a positive team environment and achievement of organisational goals.