Chelmsford Crown Court HMCTS AO x1

AO / Court Usher (Admin Support)

Location

9 New Street, Chelmsford, Essex CM1 1EL (with occasional travel to Colchester Magistrates' Court)

If you're confident speaking in public, enjoy a fast-moving, people-focused environment, and don't mind getting stuck into day-to-day admin, this AO role is a great way to build experience in a professional justice setting. You'll mainly usher, with the opportunity to support court administration-making sure the right people are in the right place, at the right time.

What you'll be doing

* Set up each morning, preparing judges' papers and council lists

* Support hearings by ensuring witnesses and jurors have arrived and are ready

* Provide professional public-facing support, including customer/stakeholder communication

* Ferry witnesses as required

* Assist with admin tasks including posting for the court and maintaining spreadsheets

* Help keep court services running smoothly through reliable, service-minded support

What you'll bring

* Confidence and comfort speaking in public (you're not shy-this is essential)

* A calm, responsible approach in busy court environments

* Strong reliability and willingness to step in where needed

* Comfortable supporting customers/stakeholders with professional, clear communication

* Basic admin aptitude and an eye for order (spreadsheets and document handling)

* No direct experience required-confidence and the right attitude matter most

Additional information

* Enhanced clearance is required but will be provided to you by Brook Street. you'll be buddy-trained by an experienced usher (around 3 weeks, potentially longer if needed)

* Training starts ASAP, with an assignment initially

for 6 months, (extension potential)

* Office attendance is required (

8:30-4:30, 37 hours per week) and occasional travel to Colchester is expected every other or every 3rd week (Wed/Thu/Fri)

* Parking is available

Apply now to join a supportive team in Chelmsford-if you can confidently front the room and deliver excellent service, we'd love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.