About this role

Programme Support Officer

Salary

£31,015- £32,578

Grade

D12

Directorate

Place

Reports to

Programme Development Officer

Location

Chesterfield

Contract

Permanent

Help shape the future of transport across the East Midlands

We are looking for an organised, proactive and detail-focused Programme Support Officer to join our Transport Investment Team.

This is an exciting opportunity to play a key role in supporting a significant programme of transport investment across the East Midlands. You’ll provide essential project, programme and administrative support, helping the team to coordinate activity, manage information and ensure that projects progress effectively.

Working closely with the Programme Delivery Manager and wider project teams across EMCCA and the region’s Constituent Authorities, you’ll be at the heart of the programme bringing together information, keeping processes on track and making sure colleagues have the accurate data and documentation they need to make informed decisions.

About the role

As Programme Support Officer, you will provide day-to-day coordination and support across a varied and evolving transport investment programme.

A key part of the role will be collating, processing and reviewing data to support monthly and quarterly reporting. You’ll work with potentially large volumes of information, ensuring that data is accurate, reliable and presented clearly for programme and project teams.

You’ll also support the effective management of projects by maintaining action and risk registers, coordinating meetings and events, preparing agendas and minutes, maintaining project records and supporting financial administration and tracking.

This is a role where attention to detail really matters. You’ll be expected to identify inconsistencies, raise queries and escalate issues appropriately, using your own initiative while knowing when further investigation or management input is required.

You will also contribute to developing effective processes, procedures and documentation that allow the programme team to demonstrate progress and maintain a clear record of projects over time.

What you’ll be doing

Your responsibilities will include

• Collating and processing transport investment data to support monthly and quarterly reporting.

• Reviewing large volumes of data, identifying inaccuracies, inconsistencies or emerging issues and providing clear feedback to the Programme Delivery Manager and wider team.

• Supporting project and programme management activity across transport investment schemes.

• Monitoring project timelines, deliverables, actions, risks and key milestones.

• Maintaining accurate project files, records, registers and programme documentation.

• Providing financial administration and supporting the tracking of project expenditure.

• Managing calendars, scheduling meetings and coordinating workshops, events and other programme activities.

• Drafting clear and professional communications for internal and external stakeholders.

• Ensuring information and data is accurate, complete and maintained to a high standard.

• Working independently to manage priorities while escalating issues or queries when appropriate.

• Supporting the wider Programme Development team as priorities and requirements evolve.