Service Manager

Registered Service Manager

Medway, Kent |

Salary

£38,000 per annum + performance-related bonus opportunities + excellent benefits

Join Voyage Care and Feel Valued

We reward your dedication with

• Stream - giving you the flexibility to draw upon up to 40% of your pay, as it is earned
• Funded Blue Light Card - hundreds of discounts at high street retailers and online stores
• 24/7/365 doctor line for colleagues and their families
• Cash plans covering a range of health and wellbeing benefits for colleagues and their families
• Enhanced retirement leave
• Long service awards
• Employee assistance programme
• Extensive training and career development opportunities

Ready for Your Next Leadership Challenge?

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams.

We're looking for a confident and experienced Registered Service Manager to lead one of our established residential services in Medway. This opportunity would suit a proven leader who thrives on developing high-performing teams, driving quality improvements and delivering excellent outcomes for adults with Learning Disabilities, Autism and Complex Needs.

The service has strong foundations in place, including an established team, stable occupancy and good staffing levels. This is an exciting opportunity for a motivated manager to build on existing successes, strengthen quality and governance, and continue driving the service towards outstanding outcomes.

We're looking for a visible and inspiring leader who can bring fresh ideas, empower colleagues, promote accountability and lead a culture of continuous improvement. If you're passionate about developing people, maintaining high standards and making a lasting difference to the lives of the people we support, this could be the perfect next step in your career.

About the Role

As Registered Service Manager, you'll be responsible for the day-to-day leadership of the service, ensuring the highest standards of care, quality and compliance are consistently maintained.

Working closely with local authorities, healthcare professionals, families and your regional leadership team, you'll focus on delivering excellent person-centred support while leading and inspiring your team to achieve their full potential.

Key responsibilities include

• Leading, motivating and developing a dedicated staff team
• Driving a culture of accountability, quality and continuous improvement
• Ensuring regulatory, legislative and contractual requirements are met
• Managing service performance, compliance and quality assurance processes
• Completing audits, reports and action plans
• Overseeing recruitment, induction and colleague development
• Supporting positive outcomes and greater independence for the people we support
• Managing budgets, occupancy and overall service performance
• Preparing the service for future CQC inspections
• Supporting planned growth and development opportunities within the service

What We're Looking For

• Proven experience as a Registered Manager within a residential adult social care setting
• Experience supporting people with Learning Disabilities, Autism and Complex Needs
• A strong understanding of CQC regulations, quality standards and compliance requirements
• Experience achieving and maintaining positive inspection outcomes
• Strong leadership, coaching and people management skills
• The ability to drive service improvement and deliver measurable results
• Experience managing budgets and service performance
• Excellent communication, organisational and stakeholder management skills
• Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards)

This Role Would

Be Ideal for Someone Who

• Enjoys developing established teams and creating future leaders
• Takes ownership and accountability for service performance
• Has a passion for quality, compliance and continuous improvement
• Thrives in a leadership role where they can influence positive change
• Wants to make a genuine and lasting difference to the lives of the people we support

Why Choose Voyage Care?

At Voyage Care, we value the dedication and passion of our colleagues. We believe in helping our teams Grow Together, supporting career progression through excellent training, development opportunities and leadership support.

We embrace people's differences and encourage you to Be You. If you've got the passion, experience and drive to lead a successful service and improve lives, we'll provide the tools and support you need to build a rewarding career.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting.

All applicants and subsequent job offer will be subject to satisfactory DBS checks and references.