About this role

About the job

Overview

You will play a key role in building trusted partnerships with suppliers and internal stakeholders to ensure products entering the business meet the highest standards of quality, safety and compliance. Working collaboratively across teams, you'll identify opportunities, solve challenges and influence positive outcomes that support both our customers and commercial goals.

Through supplier engagement, product approvals and continuous improvement initiatives, you'll help drive quality performance, reduce risk and deliver practical solutions that keep Screwfix competitive in an evolving market. Leveraging your auditing expertise and ISO 9001 experience, you'll champion best practice while fostering a culture of accountability, collaboration and continuous improvement.

What's in it for you?

Discretionary annual bonus up to 20%
33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
Hybrid working with up to 2 days working from home
Flexible start and end times around core working hours
Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
Up to 14% employer pension contributions
Life cover up to 4x your salary
Health cash plan and discounted gym memberships (up to 25% savings)
20% discount at Screwfix and B&Q

Key responsibilities

Product Quality and Compliance

Ensure the quality, safety, and compliance of all products entering the business within specific allocated categories. This includes verifying that products meet UK and European Safety Standards, align with Screwfix's Quality Manual and Kingfisher policies.

Supplier Audits

Conduct initial and recurring audits of suppliers against the Screwfix Supplier Audit document to ensure required levels of performance are achieved. Utilise ISO 9001 Lead Auditor training to implement best practices in auditing. Conduct continuous improvement audits to ensure that vendors are implementing best practices and meeting Screwfix's quality standards.

Non-Conformance and Corrective Action Planning

Identify non-conformances during audits/ product approval and develop corrective action plans to address issues and prevent them from reoccurring. Monitor the implementation of corrective actions to ensure effectiveness.

Product Approvals

Manage product approvals for new and existing products, ensuring they are suitable for Screwfix’s markets. Collaborate with Kingfisher Group and internal Commercial teams to assist in new product development and regulation compliance. Be responsible for product development and compliance for Banner Access to Sourcing (BATS) projects.

Regulatory Compliance

Work cross-functionally to manage the implementation of amendments to regulations and product standards to ensure that all products Screwfix sells remain in compliance. Stay updated on industry trends and regulatory changes.

Subject Matter Expert (SME)

Act as the SME for the internal and external stakeholders, ensuring regulatory compliance of products.

Documentation and Reporting

Maintain accurate records of audits, non-conformances, corrective actions and product compliance. Prepare detailed reports and communicate findings to relevant stakeholders.

Required skills & experience

Experience of product regulation and compliance for both UK and EU markets, ideally in a large retail or consumer goods business.
Auditing experience, ideally to an internationally recognised standard. ISO 9001 Lead Auditor training is desirable.
Technical background with a level of product knowledge.
Ability to prioritise and maintain workload to specific deadlines.
Must be a team player, energetic and able to demonstrate good interpersonal skills with drive and self-motivation.
Ability to communicate clearly and accurately.
Flexible and adaptable with an eye for detail.
Excel, Word, and PowerPoint knowledge are essential.

At Screwfix,

Your Wellbeing Comes First

Financial wellbeing

Wagestream access to track earnings and save
Access to the Kingfisher Share Scheme
Colleague support fund
Exclusive offers and discounts via our Hapi app
Cycle-to-work scheme and savings on bikes

Every day benefits

Career progression and development programmes
Coaching and mentoring to help you thrive
Access to wellbeing resourcing including PepTalk
Support networks available

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE

#LI-Hybrid

Rewards & Benefits

Bonus

We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures.

Cycle to work

Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.

High Street Shopping Discounts

As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.

Share Plans

Become a Kingfisher shareholder with a variety of schemes to choose from.

Gym Discount

Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.

Simply Health

From dental care to acupuncture, you can customise your health plan and claim back money for treatments.

Long Service Awards

From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards. It’s our way of thanking you for building a career with us.

Pension

With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.

Life Cover

If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.

Retail Trust

Look after your mental health with free wellbeing resources, including a confidential counselling service.

Screwfix and B&Q Discounts

As a member of the Kingfisher group, you’ll enjoy 20% off all B&Q and Screwfix products.

Mind Training

We’ve partnered with Mind, the UK’s leading mental health charity, to our colleagues the support and tools needed to look after your mental health.

Screwfix Community

Whether you’re working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.

Self-Development

Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.

Enhanced Family Leave

Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.

Benefits

at Screwfix

Training programmes

We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.

Open Development Programme

You can take your career almost anywhere at Screwfix. Whether you want to side-step into another department or expand your business knowledge, this programme offers a huge range of learning modules and is open to all colleagues.

Aspiring Leader Programme

For those looking to step into management, this programme focuses on action-based learning. Under close mentorship, you’ll develop leadership skills as you take on real business challenges.

“It’s a really diverse opportunity to see your work come to life across some of the biggest platforms - whether it be magazines, radio, tv, newspaper. It’s really exciting.”

Alan Trice | Senior Marketing Manager

“Lots of other business areas look to us to help them understand customer data and give them support. There’s lots of responsibility.”

Sully Lawrence | Data Scientist

“When the opportunity came up to do this job I totally put everything into it, it's what I've wanted to do for years.”

Immy Love | Screwfix Live Marketing Manager

Be yourself at Screwfix

We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.

Application process

Apply

Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.

Interview

Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.

Offer

If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.

Quality Assurance Auditor

Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT

Permanent Full Time (37.5) - Permanent

Supply Chain Quality Assurance Auditor

Key information