Data and Digital Project Coordinator

Overview

The Digital Project Coordinator will support the delivery of the GPSUs Data and Digital Transformation Programme, helping general practices across Somerset to effectively, safely, and confidently adopt digital tools and transformation initiatives that support local priorities and the NHS 10 Year Plan. Working closely with the Digital Transformation Manager, Primary Care Networks (PCNs) practices, and system partners, the postholder will provide day-to-day coordination, administration, and engagement support across a range of digital projects and programmes. This includes supporting communication and engagement activities, coordinating forums and steering groups, maintaining project documentation and trackers, supporting digital tool implementation, and helping to facilitate communities of practice that enable shared learning and collaboration. The role requires excellent organisational and communication skills, a proactive approach to problem-solving, and the ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.

Key responsibilities

Data &

Digital Communications and Engagement

Support delivery of the Data and Digital Communication and Engagement Model across Somerset general practice. Coordinate production and publication of the Data and Digital Bulletin and other communication materials. Maintain and update communication channels, including the Data and Digital Hub, and project-specific pages. Support stakeholder engagement activities, helping ensure practices are informed of digital programmes, services and opportunities. Forums,

Communities of Practice and Governance

Coordinate Data and Digital Forums, Steering Groups, Communities of Practice and other stakeholder meetings. Organise schedules, agendas, papers, attendance, minutes and action logs. Monitor actions and follow up on agreed tasks to support delivery and accountability. Support the facilitation of collaborative working, shared learning and best practice across Somerset general practice.

Project Coordination and Delivery Support

Provide project coordination and administrative support across a portfolio of data and digital transformation projects. Maintain project documentation, action trackers, risk logs, work plans and reporting information. Support project governance processes and assist with monitoring progress against milestones and objectives. Contribute to the development, scoping and mobilisation of new digital transformation initiatives.

Digital Tools and Practice Support

Support the implementation, adoption and ongoing development of digital tools and services used within general practice. Act as a first point of contact for practice enquiries, providing guidance, signposting and escalation where required. Assist with maintaining resources, guidance materials and the Digital Tools Catalogue. Support digital clinical safety programme as required. Training,

Events and Supplier Coordination

Coordinate training sessions, events, workshops and webinars, including venue booking, attendance management and communications. Support trainers, project leads and suppliers to ensure activities are delivered effectively. Maintain positive working relationships with system partners and external suppliers, supporting the coordination of activities, meetings and follow-up actions. Assist with training records, evaluation processes and certification administration.

Information Management and Business Administration

Coordinate the management of the Data and Digital shared inbox, ensuring enquiries are appropriately triaged and responded to. Support invoicing and financial administration processes in accordance with organisational procedures. Maintain accurate records, documentation and information in line with organisational and information governance requirements. Contribute to the continuous improvement of processes, systems and ways of working across the Data and Digital function.

Location

This role will be primarily office-based, with some flexibility for hybrid working to be discussed and agreed. Occasional travel to GP practices and other healthcare settings will be required, predominantly within Somerset. Working arrangements will be reviewed regularly to ensure they meet the needs of the service.