Ofqual

Head of HR Service Delivery

Coventry CV1 2GN

Key information

Pay
£53,197 to £67,070 a year
Hours
Full-time
Contract
Permanent
Workplace arrangement
Hybrid - 2 days remote
Posted date
29 Oct 2026
Closing date
15 Nov 2026

About this role

Ofqual is the independent qualifications regulator for England. We currently regulate 200+ awarding organisations, and approx. 11,600 certified qualifications. These include GCSEs, AS and A levels, and a broad range of vocational and technical qualifications.

For more information about what we do please visit: https://www.gov.uk/government/organisations/ofqual

Are you passionate about delivering outstanding HR services that enable organisations and their people to thrive?

Ofqual is seeking an exceptional Head of HR Service Delivery to lead the delivery of a high-quality, efficient and professional HR service that supports organisational priorities and delivers an excellent employee experience. Reporting to the Associate Director HR and as a key member of the HR Leadership Team, this is an exciting opportunity to shape and continuously improve people services within an organisation that plays a vital role in maintaining standards and confidence in qualifications and assessments.

The Head of HR Service Delivery provides both strategic and operational leadership, ensuring that people policies, practices and processes are aligned to organisational objectives and support organisational performance, capability and engagement. Acting as a trusted adviser to senior leaders, you will deliver expert guidance across workforce planning, employee relations, resourcing, reward, workforce data, governance and people-related risk.