Benefits Assessor (Benefit Customer Engagement and Compliance Team)

Benefits Assessor (Benefit Customer Engagement and Compliance Team)

Role Number

RF567

Grade D

£26,847 - £29,071 per annum

Contract Type

Permanent

Hours

37 per week

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Why join us?

Working for Cannock Chase District and Stafford Borough Councils gives you the opportunity to

make a real difference while enjoying excellent terms and benefits, including

• Flexitime scheme to support work–life balance

• Flexibility in working arrangements

• Local Government Pension Scheme

• 23 days annual leave, rising to 26 days after 5 years continuous service

• Discounted Council Leisure Centre Membership

• Cycle to Work Scheme

• Free Car Parking

• Casual Car User Allowance

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About the role

Cannock Chase Council and Stafford Borough Council are committed to achieving excellence in the processing of Housing Benefit and Local Council Tax Support claims together with the recovery of overpaid benefit, from their shared Benefits Service.

The following opportunity has arisen for a candidate with the appropriate skills, experience and commitment to work in the shared Benefits Service. Whilst the successful candidate will be based primarily in Cannock, you may be required on occasion to work at sites across the Cannock Chase and Stafford Borough areas.

As part of a busy team you will be required to provide support to customers both face to face, over the phone and / or e-mail. You will be required to assess changes in circumstances identified as a result of on going reviews and will be required to consider Discretionary Housing Payments in accordance with departmental guidance.

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Ready to make a difference?

If you’re looking for a role where your expertise will be valued, your development supported, and your work will have a meaningful impact across two ambitious local authorities, we’d love to hear from you.

Apply today and take the next step in your career with us.

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How to apply

Apply online at

https://staffordandcannockjobs.engageats.co.uk

If you require alternative ways of applying or need any reasonable adjustments, please contact us on 01543 462621 or email us quoting the role number at:

✉ recruitment@cannockchasedc.gov.uk

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Closing date

Thursday 5th November 2026

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Cannock Chase District and Stafford Borough Councils are Equal Opportunities Employers